Cluster Metrics Unavailable

Incident Report for Bonsai

Resolved

This incident has been resolved.
Posted May 26, 2020 - 20:59 UTC

Update

We are still working on a resolution, but most clusters' metrics have been completely restored and are up to date. About 12% of clusters are still backfilling historical metrics since the start of the incident. A small number of customers will have a small gap in their metrics data.
Posted May 26, 2020 - 20:38 UTC

Update

We have deployed an initial fix and have some data for affected clusters currently backfilling.
Posted May 26, 2020 - 18:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 26, 2020 - 15:42 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 26, 2020 - 14:39 UTC
This incident affected: Bonsai Dashboard.