All Systems Operational
Region Health: Bonsai Virginia ? Operational
90 days ago
99.99 % uptime
Today
Region Health: Bonsai Ireland ? Operational
90 days ago
99.99 % uptime
Today
Region Health: Bonsai Oregon ? Operational
90 days ago
100.0 % uptime
Today
Region Health: Bonsai Sydney ? Operational
90 days ago
100.0 % uptime
Today
Region Health: Bonsai Frankfurt ? Operational
90 days ago
100.0 % uptime
Today
Region Health: Bonsai Tokyo ? Operational
90 days ago
100.0 % uptime
Today
Region Health: Bonsai Singapore ? Operational
90 days ago
100.0 % uptime
Today
Bonsai Website Operational
Bonsai Dashboard Operational
Private Clusters Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jun 24, 2019

No incidents reported today.

Jun 23, 2019

No incidents reported.

Jun 22, 2019
Resolved - This incident has been resolved.
Jun 22, 17:15 UTC
Update - We are continuing to monitor for any further issues.
Jun 22, 17:09 UTC
Monitoring - The problem servers have been replaced and data has been migrated accordingly. We are monitoring the recovery now.
Jun 22, 17:09 UTC
Identified - We have been automatically paged in response to an unhealthy server in the EU-West-1 region that is causing problems for some users. The operations team is working on a fix now.
Jun 22, 16:15 UTC
Jun 21, 2019

No incidents reported.

Jun 20, 2019

No incidents reported.

Jun 19, 2019

No incidents reported.

Jun 18, 2019
Postmortem - Read details
Jun 18, 19:43 UTC
Resolved - This incident has been resolved, and starter clusters have been re-enabled.
Jun 18, 17:03 UTC
Update - We have provisioned additional capacity. Production clusters will have a brief read-only period as we migrate them to the new hardware.

Starter clusters remain under maintenance.
Jun 18, 16:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 18, 16:33 UTC
Investigating - We're seeing more signs of performance regression and our team is currently investigating. All starter clusters have been placed in maintenance mode.
Jun 18, 16:21 UTC
Monitoring - The cluster group is stabilized and starter clusters that have been placed in maintenance mode have been re-enabled.
Jun 18, 16:04 UTC
Update - We are continuing to work on a fix for this issue.
Jun 18, 16:03 UTC
Identified - The issue was identified shortly after increased errors were reported by our systems, and our team is working on a fix.
Jun 18, 16:00 UTC
Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.