Elevated error rates in US-East-1
Incident Report for Bonsai
Resolved
The issue was traced to a partial outage in AWS. The root cause was a malfunction within a single AZ, which caused a handful of instances to erroneously be replaced by the ASG. This manifested in Bonsai as clusters suddenly losing a node; impacted users would have noticed persistent yellow and red index states. Users without replication additionally experienced some data loss. Further questions should be directed to support@bonsai.io.
Posted 13 days ago. Mar 07, 2019 - 17:13 UTC
Investigating
We are investigating some issues affecting servers in a single availability zone. We are responding to issues as they arise, and are actively investigating the root cause. Automatic recovery is happening slowly, but steadily.
Posted 13 days ago. Mar 07, 2019 - 16:02 UTC
This incident affected: Region Health: Bonsai Virginia.