Some 6.5.4 clusters in EU-West-1 experiencing red health checks

Incident Report for Bonsai

Resolved

This incident has been resolved.

Posted Jun 22, 2019 - 17:15 UTC

Update

We are continuing to monitor for any further issues.

Posted Jun 22, 2019 - 17:09 UTC

Monitoring

The problem servers have been replaced and data has been migrated accordingly. We are monitoring the recovery now.

Posted Jun 22, 2019 - 17:09 UTC

Identified

We have been automatically paged in response to an unhealthy server in the EU-West-1 region that is causing problems for some users. The operations team is working on a fix now.

Posted Jun 22, 2019 - 16:15 UTC

This incident affected: Region Health: Bonsai Ireland.