Elevated HTTP 500 errors in US-East (Virginia)

Incident Report for Bonsai

Resolved

This incident has been resolved.
Posted May 21, 2019 - 16:31 UTC

Update

The data migration is complete. We are monitoring the situation now to verify that it has been resolved.
Posted May 21, 2019 - 15:43 UTC

Monitoring

The node has been dropped from rotation and the remaining nodes are recovering. We are planning to migrate affected users off of this hardware, so there will be a brief period (up to 5 minutes) of read-only mode during the migration.
Posted May 21, 2019 - 15:35 UTC

Identified

The operations team has identified the underlying issue and is working on a fix.
Posted May 21, 2019 - 15:10 UTC

Investigating

We have been paged in response to an issue affecting an Elasticsearch 5.3.2 node in the US-East region.
Posted May 21, 2019 - 14:36 UTC
This incident affected: Region Health: Bonsai Virginia.
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