Elevated timeouts in US-East

Incident Report for Bonsai

Resolved

This incident has been resolved.
Posted Jan 21, 2021 - 22:15 UTC

Update

We are continuing to monitor for any further issues.
Posted Jan 21, 2021 - 21:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 21, 2021 - 21:00 UTC

Identified

We’ve identified the cause for the elevated timeouts. We’re currently taking the necessary steps for recovery.
Posted Jan 21, 2021 - 19:00 UTC

Investigating

We have detected an increase in timeout errors affecting multitenant subscriptions in the US-East region.
Posted Jan 21, 2021 - 18:45 UTC
This incident affected: Region Health: Bonsai Virginia.