Elevated errors for some clusters in US East

Incident Report for Bonsai

Resolved

We observed several long running queries that caused the Elasticsearch cluster to back up, causing problems in less than 5% of the production clusters in Virginia. After identifying the queries and restarting the nodes, the issue was resolved.

Posted Jun 28, 2017 - 00:41 UTC

Monitoring

The issue was identified and we have a solution in place. We are now monitoring progress, and impacted users should be seeing performance improvements.

Posted Jun 28, 2017 - 00:03 UTC

Investigating

We have received an alert about a load-related issue in the US-East region and are investigating.

Posted Jun 27, 2017 - 23:48 UTC