The issue was narrowed down to an influx of traffic in the region, which began impacting performance within our proxy layer. We have added capacity and re-routed problematic traffic. Impacted users should now see things returning to normal.
Posted May 24, 2019 - 22:27 UTC
Update
We are continuing to work on a fix for this issue.
Posted May 24, 2019 - 22:14 UTC
Identified
We have identified the root cause and are working on a solution.
Posted May 24, 2019 - 22:09 UTC
Investigating
We are currently investigating user reports of increased latency and timeouts in the US-East region.
Posted May 24, 2019 - 22:03 UTC
This incident affected: Region Health: Bonsai Virginia.