We are considering this incident resolved. Please write [email protected] if you see any lingering issues.
Posted Oct 20, 2025 - 22:06 UTC
Update
Immediate impacts to Bonsai’s service have been mitigated and all services are functioning normally. We will continue to monitor the progress of the upstream outage at AWS which may affect newly provisioned clusters in the us-east-1 region.
Posted Oct 20, 2025 - 17:58 UTC
Update
We are experiencing delays in single-tenant cluster provisioning & deprovisioning while AWS is having issues today. We expect this to resolve within a few hours.
Posted Oct 20, 2025 - 17:05 UTC
Monitoring
We have mitigated the availability of the Bonsai Dashboard and will continue monitoring the situation.
Posted Oct 20, 2025 - 14:46 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 20, 2025 - 14:40 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 20, 2025 - 14:39 UTC
Identified
AWS us-east-1 is having EC2, network & control plane issues that have affected the Bonsai Dashboard. As far as we are able to evaluate, all Bonsai search services are still operating without interruption given our multi-AZ redundancy.
