No incidents reported
No incidents reported
6:11 PM - Jun 30 6:00 PM CDT (23h 48min duration)
Isolated Cluster Availability Issues
This issue was resolved on June 30 and left open in error.
6:06 PM - 6:21 PM CDT (15min duration)
Bonsai app experiencing timeouts and slow responses
This issue was resolved.
1:55 PM - 4:08 PM CDT (2h 13min duration)
The underlying incident has been resolved. Some small number of clusters still experiencing 502 errors due to cached or otherwise incorrect DNS resolution, and should either refresh their DNS caches or replace "bonsaisearch.net" in their cluster URL with the fallback of "bonsai.io". For example, "oak-123.us-east-1.bonsaisearch.net" becomes "oak-123.us-east-1.bonsai.io". Anyone experiencing lingering errors is encourage to reach out to support@bonsai.io for individual assistance.