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eu-west-1.bonsai.io?
us-east-1.bonsai.io?
Heroku
System Metrics Month Week Day
Region health: eu-west-1.bonsai.io
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Region health: us-east-1.bonsai.io
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Median Search Response
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Median Update Response
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98th Pct. Search Response
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98th Pct. Update Response
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Past Incidents
Oct 1, 2014

No incidents reported today.

Sep 30, 2014
Completed - The scheduled maintenance has been completed.
Sep 30, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 17:05 UTC
Scheduled - Amazon Web Services is performing a series of mandatory system restarts.

These restarts begin today and continuing into next week. We expect zero downtime during these restarts. All of our systems are running in multiple redundant Availability Zones, and are designed to gracefully tolerate the loss of an entire availability zone.

Our first batch of server restarts has already completed without incident. While we expect the remaining to go smoothly, we remain on-call to closely monitor all system restarts until they have been completed.
Sep 26, 17:05 UTC
Sep 29, 2014
We experienced a minor issue affecting our legacy 1.0 cluster in the US East region. Affected users will have seen 503/404 errors for a brief window. The problem was resolved with a rolling restart. All clear.
Sep 29, 20:13 UTC
Sep 28, 2014

No incidents reported.

Sep 27, 2014

No incidents reported.

Sep 25, 2014

No incidents reported.

Sep 24, 2014

No incidents reported.

Sep 23, 2014

No incidents reported.

Sep 22, 2014
Resolved - This incident has been resolved.
Sep 22, 20:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 22, 20:13 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 22, 20:07 UTC
Investigating - We've received alerts of increased update latency and error rates against one of our clusters in US East.
Sep 22, 20:00 UTC
Sep 21, 2014

No incidents reported.

Sep 20, 2014

No incidents reported.

Sep 19, 2014

No incidents reported.

Sep 18, 2014

No incidents reported.

Sep 17, 2014

No incidents reported.